Contact & Support

Official support lines and agent assistance; for formal complaints, use “Complaints & Arbitration” below.

Support Email

For complaints, refunds, or requests that require a traceable archive

Typical response within 2 hours (business hours)

Official Site

Use the “Contact Us” form on the site for quick triage

Notices

Support email is for customer service and technical topics only; no ads or spam.

All replies include a ticket ID for follow-up tracking.

We will never ask for your password or verification codes.

Service Hours

Email Support

Replies within 24 hours (business days)

WhatsApp Support

Mon–Fri 9:00–18:00 (holidays may delay)

Live Chat

24×7 available

Critical Issues

Use WhatsApp first for fastest triage